UAE Bank Customer Care Numbers

UAE Banks Customer Care Numbers
Customer Care

We have brought to you the List of UAE Banks Customer Care Numbers & Other Contact Details that you might require

List of UAE Banks Customer Care Numbers & Contact Details

The banking industry in UAE has a number of players and each of them nearly offers the same products and services without much room to compete on price. The experience that customers have with their banks is what gives a particular bank a competitive advantage over another. Customer service in banking is one of the most important ways to keep customers coming back. It includes responding to customer’s questions and complaints in a thorough and timely manner and interacting with customers through face-to-face meetings, telephone, mail, fax, and email. So, in this article, we have brought to you the details of any and every bank in UAE that you might require…

What are the different types of customer support offered by banks?

Before we go ahead with the customer details of the banks, here are some of the common categories of customer support offered by banks in UAE:

  • Toll-free telephone numbers for general queries and concerns
  • Toll-free telephone numbers for debit or credit card hot listing or blocking
  • Customer support via the email address
  • Grievance redressal desks
  • City-wise call center support
  • Live chat option online
  • Web support via forms 
  • Telephone numbers for loan-related queries and concerns
  • Telephone numbers for customer care for expatriates

Now that you are aware of the times when you might require the customer support of a bank, let us provide you with the details of each bank. You can always skip to the contact details of the particular bank in which you hold an account.

  1. Abu Dhabi Finance Customer Care 

If you have any queries, complaints or feedback to provide Abu Dhabi Finance bank, you can always contact the bank customer care executives using any of the methods mentioned below.

ADF Customer Care

ADF Contact Details

Contact Number (Inside UAE)

800 233

Contact Number (Outside  UAE)

+9712 401 8555 

+9712 6591900

Email Address

info@adf.ae

Contact Form

http://www.adf.ae/en/about/contact-us/

Facebook Messenger

m.me/AbuDhabiFinance

Bank Timings

Sunday to Thursday: 8.30 am to 5.00 pm

You can visit the bank at any of the following addresses during the above-mentioned timings:

  • Abu Dhabi – 7th Floor, Aldar Headquarters, Behind Al Raha Mall, Abu Dhabi
  • Dubai – Office # 902,9th Floor, Al Habtoor Business Tower, Al Sufouh Road, Opposite Habtoor Grand Resort & Spa Hotel, Dubai Marina

  1. ADCB Customer Care

If you have any queries, complaints or feedback to provide ADCB, you can always contact the bank customer care executives using any of the methods mentioned below.

ADCB Customer Care Support

Contact Details

Contact Number (Within UAE)

+971600502030

Contact Number (Outside UAE)

+97126210090

Email Address

customercare@adcb.com

Contact Form

www.adcb.com/en/get-in-touch/write-to-us.aspx

Live Chat (8 AM to 8 PM)

beta.adcb.com/en/ways-to-bank/chat.aspx

Facebook Messenger

m.me/ADCBOfficial

Twitter Direct Message

www.twitter.com/OfficialADCB

Instagram Message

www.instagram.com/ADCB/

Postal Address

P. O. Box: 939, Abu Dhabi, United Arab Emirates


  1. ADIB Customer Care

If you have any queries, complaints or feedback to provide ADIB bank, you can always contact the bank ADIB numbers or through any of the following methods:

ADIB Customer Support

Contact Details

Contact Number (Inside UAE)

600543216

Contact Number (Outside  UAE)

+971 26100600

Email Address

customerservice@adib.ae

Chat Support 

https://www.adib.ae/en/Pages/Contact.aspx

Facebook Messenger

http://m.me/ADIB

Twitter Direct Message

https://twitter.com/adibtweets

Instagram Message

https://www.instagram.com/adib_bank/


  1. Ajman Bank Customer Care

If you have any queries, complaints or feedback to provide,  you can always call at any of the Ajman Bank contact numbers or contact them through any of the other methods.

 

Ajman Bank Customer Care Support

Contact Details

Contact Number (Inside UAE)

80022

Contact Number (Outside  UAE)

+971 47076888

Email Address

info@ajmanbank.ae

Contact Form

http://www.ajmanbank.ae/site/contact-us.html

Facebook Messenger

m.me/ajmnbank

Twitter Direct Message

twitter.com/ajman_bank

Instagram Message

https://www.instagram.com/ajmanbank/


  1. Al Hilal Bank Customer Care

If you have any queries, complaints or feedback to provide Al Hilal Bank, you can always contact the bank customer care executives using any of the methods mentioned below.

Al Hilal Customer Support

Contact Details

Contact Number (Inside UAE)

600 522 229

Contact Number (Outside  UAE)

+97126356020

Call Back Service

https://www.alhilalbank.ae/request-a-call-email-us

Email Support 

contactus@alhilalbank.ae

Facebook Messenger

m.me/AlHilalBank

Twitter Direct Message

https://twitter.com/alhilalbank

Instagram Message

https://www.instagram.com/alhilalbank


  1. Al Khaliji France Customer Care

If you have any queries, complaints or feedback to provide Al Khaliji France bank, you can always contact the bank customer care executives using any of the methods mentioned.

Al Khaliji France Customer Service

Contact Details

Contact Number (Inside UAE)

800 542 5454

Contact Number (Outside  UAE)

+974 4494 0044

Email Address

premium@alkhaliji.ae

Facebook Messenger

m.me/Alkhalijcommercialbank

Twitter Direct Message

twitter.com/khalijibank

Instagram Message

https://www.instagram.com/alkhalijibank


  1. American Express Customer Care

If you have any queries, complaints or feedback to provide AMEX bank, you can always contact the bank customer care executives using any of the methods mentioned below.

AMEX Customer Support

Contact Details

Contact Number (Inside UAE)

8004931

Contact Number (Outside  UAE)

+971 4 4492222

Email Address

tsc@americanexpress.com.bh

Contact Form

www.adcb.com/en/get-in-touch/write-to-us.aspx

Facebook Messenger

m.me/AmericanExpressME

Twitter Direct Message

https://twitter.com/americanexpress

Instagram Message

https://www.instagram.com/americanexpress

Feedback Form

customer.contact@americanexpress.com.bh


  1. Amlak Finance Customer Care

If you have any queries, complaints or feedback to provide Amlak Finance bank, you can always contact the bank customer care executives using any of the methods mentioned.

Amlak Finance Customer Support

Contact Details

Contact Number (Inside UAE)

800 26525

Contact Number (Outside  UAE)

+971 4 4274700

Email Address

customerservice@amlakfinance.com

&

info@amlakfinance.com

Contact Form

https://www.amlakfinance.com/contact/

Feedback Form

care@amlakfinance.com

Facebook Messenger

m.me/amlakfinancepjsc

Bank Timings

Sunday to Thursday – 8 am to 5 pm

Investor Relations

investorrelations@amlakfinance.com

Fax

+971 4 4274502


  1. Arab Bank Customer Care

If you have any queries, complaints or feedback to provide Arab bank, you can always contact the bank customer care executives using any of the methods mentioned below.

Customer Care Support

Contact Details

Contact Number (Within UAE)

04 4450000

Contact Number (Outside UAE)

+971 4 4450000

Contact Form

arabbank.ae/smartmenu/smart-menu/contact-us 

Facebook Messenger

m.me/ArabBank

Twitter Direct Message

https://twitter.com/arabbankgroup

Instagram Message

https://www.instagram.com/arabbankjo/

Feedback Form

http://www.arabbank.ae/en/feedback.aspx


  1. Commercial Bank of Dubai Customer Care

If you have any queries, complaints or feedback to provide CBD Bank, you can always contact the bank customer care executives using any of the methods mentioned below.

CBD Customer Care Support

Contact Details

Contact Number (Within UAE)

600575556

Contact Number (Outside UAE)

+971 600 575 556

Email Address

customercare@cbd.ae

Contact Form

https://www.cbd.ae/general/contact-us

Live Chat 

https://www.cbd.ae

Facebook Messenger

m.me/CBDUAE

Twitter Direct Message

https://twitter.com/CBDUAE

Instagram Message

https://www.instagram.com/cbduae/


  1. CBI Customer Care

If you have any queries, complaints or feedback to provide Commercial Bank International, you can always contact the bank customer care executives using any of the methods mentioned.

CBI Customer Care Service 

Contact Details

Contact Number: Citigold clients

600544440

Contact Number: All others

+971 4 503 9000 

Email ID

contactus@cbi.ae

Facebook Messenger

m.me/CBIconnect

Instagram Message

https://www.instagram.com/cbiconnect/


  1. Citibank Customer Care

If you have any queries, complaints or feedback to provide, you can always contact Citibank customer care UAE executives through any of the details mentioned.

Citi Customer Care Service 

Contact Details

Contact Number: Citigold clients

+971 4 311 4653

Contact Number: All others

+971 4 311 4000

Email ID

citibank.uae.service@citi.com

Contact Form

https://www.citibank.ae/uae/consumer/forms/contact_form.htm

Facebook Messenger

m.me/citi

Twitter Direct Messenger

https://twitter.com/Citibank

Instagram Message

https://www.instagram.com/citibank/


  1. Dubai First Customer Care

If you have any queries, complaints or feedback to provide Dubai First , you can always contact the bank customer care executives using any of the methods mentioned.

Dubai First Customer Support

Contact Details

Contact Number (Inside UAE)

04 506 8888

Contact Number (Outside  UAE)

+971 4 352 8228

For inquiries

800 33

Email Address

contactus@dubaifirst.com

Facebook Messenger

m.me/DubaiFirstUAE

Twitter Direct Message

https://twitter.com/DubaiFirstUAE

Instagram Message

https://www.instagram.com/dubaifirstuae/


  1. Dubai Islamic Bank Customer Care

If you have any queries, complaints or feedback to provide Dubai Islamic bank, you can always contact the bank customer care executives using any of the methods mentioned.

DIB Customer Support

Contact Details

Contact Number (within the UAE)

+971 4 2959999

Contact Number (outside the UAE)

+97146092222

Email Address / Report Fraud

contactus@dib.ae

Inquiry / Feedback Form

https://www.dib.ae/about-us/contact-us

Facebook

m.me/dib.uae

Twitter

twitter.com/dibtoday

Live Chat

https://www.dib.ae/live-chat/en/chatpanel.aspx


  1. Dunia Finance Customer Care

Customers can call on Dunia Finance 24/7 customer care number for any kind of queries, feedback or complaint or can send a direct message via its social media channels.  

Dunia Customer Support

Contact Details

Contact Number (Inside UAE)

+9714 42 38642

Email Address

customerservices@dunia.ae

Contact Form

www.dunia.ae/contact-us

Facebook Messenger

m.me/DuniaFinance


  1. Emirates Islamic Customer Care

If customers have any problem, query, issue & want to get information about Emirates Islamic banking services, then, contact their customer care from anywhere in UAE, throughout the year at the contact numbers mentioned below.

EIB Customer Support

Contact Details

Contact Number (Inside UAE)

600 599995

Contact Number (Outside UAE)

+971 600599995

Contact Form

emiratesislamic.ae/eng/contact-us/

Facebook Messenger

m.me/EmiratesIslamic

Twitter Direct Message

https://twitter.com/emiratesislamic

Instagram Message

https://www.instagram.com/emiratesislamic/

Postal Address

P. O. Box 6564, Dubai, United Arab Emirates


  1. Emirates NBD Customer Care

Customers can contact Emirates NBD 24/7 contact numbers for any kind of queries, feedback or complaint or can send a direct message via its social media channels.

E NBD Customer Support

Contact Details

Contact Number (Inside UAE)

600540000 

Contact Number (Outside UAE)

+971600540000

Toll-Free Number

00 971 600 540000

Whatsapp Number

SMS ‘WhatsApp’ to 4456

Facebook Messenger

m.me/EmiratesNBD

Twitter Direct Message

https://twitter.com/EmiratesNBD_AE

Instagram Message

https://www.instagram.com/emiratesnbd_ae/

Postal Address

P. O. Box: 777, Dubai, UAE 


  1. FAB Customer Care

After the merge of two of the top banks in UAE i.e. NBAD or First Gulf Bank, First Abu Dhabi Bank(FAB) will be the new hub for all your banking, loan & financial services. Customers can call on FAB bank  24/7 customer care number for any kind of queries, feedback or complaint or can send a direct message via its social media channels. 

FAB Customer Support

Contact Details

Contact Number (Inside UAE)

600525500

Contact Number (Outside UAE)

+97126811511

Email Address

atyourservice@bankfab.com

Facebook Messenger

m.me/FAB

Twitter Direct Message

https://twitter.com/FABConnects

Instagram Message

www.instagram.com/fabconnects/

Postal Address

FGB P. O. Box 6316, Abu Dhabi, United Arab Emirates


  1. Finance House Customer Care

Customers can call on Finance House 24/7 customer care number for any kind of queries, feedback or complaint or can send a direct message via its social media channels.  

FH Customer Support

Contact Details

Contact Number (Inside UAE)

600511114

Contact Number (Outside  UAE)

+971 2 619 4000

Email Address

customerservice@fh.ae

Contact Form

https://www.financehouse.ae/en/contactus-branches

Facebook Messenger

m.me/MyFinanceHouse

Twitter Direct Message

https://twitter.com/MyFinanceHouse

Instagram Message

https://www.instagram.com/myfinancehouse/

Postal Address

P. O. Box: 7878, Abu Dhabi, United Arab Emirates


  1. Gulf Finance Customer Care

Customers can call on Gulf Finance 24/7 customer care number for any kind of queries, feedback or complaint or can send a direct message via its social media channels.  

Gulf Finance Customer Support

Contact Details

Contact Number 

2255 4853

Email Address

customerservice@gulffinance.com

General Queries Email ID

enquiries@gulffinance.com

Facebook Messenger

m.me/gulffinanceuae

Twitter Direct Message

https://twitter.com/finance_gulf


  1. Habib Bank Customer Care

Customers can call to Habib Bank 24/7 customer care number for any kind of queries, feedback or complaint or can send a direct message via its social media channels.  

Habib Bank Customer Support

Contact Details

Contact Number 

+971 4 387 0700

Help Desk Number 

800 42242

Email Address

csd@habibbank.com


  1. HSBC Customer Care

Customers can call on HSBC 24/7 customer care number for any kind of queries, feedback or complaint or can send a direct message via its social media channels. 

HSBC Customer Support

Contact Details

HSBC Premier Customers  (Inside UAE)

8004320

HSBC Premier Customers  (Outside UAE)

+97142241000 

HSBC Advance Customers (Inside UAE)

8004420

HSBC Advance Customers (Outside UAE)

+9714325 4573

HSBC Personal Banking Customers (Inside UAE)

600554722

HSBC Personal Banking Customers (Outside UAE)

+9714228 8007

Email Address

customerexperienceuae@hsbc.com

Facebook Messenger

m.me/HSBC UAE

Twitter Direct Message

https://twitter.com/hsbc

Postal Address

P. O. Box 66, Dubai, UAE


  1. Majid Al Futtaim Finance – Najm Customer Care

Najm Credit Card Customers can call on MAF Finance 24/7 customer care number for any kind of queries, feedback or complaint or can send a direct message via its social media channels.

Najm Customer Support

Contact Details

Contact Number (Inside UAE)

600 576256

Contact Number (Outside UAE)

+971 4 293 5811

Contact Form

https://www.najm.ae/about-us/contact-us/

Facebook Messenger

m.me/MajidAlFuttaim

Twitter Direct Message

https://twitter.com/majidalfuttaim

Instagram Message

https://www.instagram.com/najmfinance/

Postal Address

Majid Al Futtaim Finance LLC P. O. Box: 35995 Dubai, UAE


  1. Mashreq bank Customer Care

Customers can call on Mashreq bank  24/7 customer care number for any kind of questions, queries, feedback or complaint & can do the direct message via its social media channels. 

Mashreq Customer Support

Contact Details

Contact Number 

+9714 424 4444

Contact Form

www.mashreqbank.com/uae/en/personal/contactus

Email ID

headcustomercare@mashreq.com

Facebook Messenger

m.me/Mashreqbank

Twitter Direct Message

twitter.com/MashreqTweets

Instagram Message

instagram.com/mashreq


  1. Mawarid Finance Customer Care

Customers can call Mawarid Finance on their customer care number for any kind of queries, feedback or complaint or can send a direct message via its social media channels.  

Mawarid Customer Support

Contact Details

Contact Number 

+971043040888

Toll-Free Number

8006292743

Email Address

info@mawarid.ae

Fax Number

+971 4 423 0622 or +971 4 423 0623

Contact Form

http://mawarid.ae/en/genericcontent/Contact.us/Contact.Us.aspx

Facebook Messenger 

m.me/MawaridF

Twitter Direct Message

https://twitter.com/MawaridFinance

Instagram Message

https://www.instagram.com/mawaridgroup/

Postal Address

P. O. Box: 212121 Dubai, U.A.E


  1. National Bank of Fujairah Customer Care

Customers can call on NBF 24/7 customer care number for any kind of queries, feedback or complaint or can send a direct message via its social media channels.  

NBF Customer Support

Contact Details

Contact Number (Inside UAE)

8008623

Contact Number (Outside UAE)

+97148157555

Contact Form

https://nbf.ae/en/contact/get-in-touch

Facebook Messenger

m.me/NationalBankofFujairah

Twitter Direct Message

https://twitter.com/nbfuae

Instagram Message

https://www.instagram.com/nbfuae/

Postal Address

P. O. Box 2979, United Arab Emirates


  1. Noor Bank Customer Care

If customers have any problem, query, issue & want to get information about Noor Bank banking services, then, contact their customer care from anywhere in UAE, throughout the year at the contact numbers mentioned below.

Noor Customer Support

Contact Details

Contact Number (Inside UAE)

600 500 607

Contact Number (Outside UAE)

+971 44274343

Email Address

contactcentre@noorbank.com

Postal Address

P. O. Box 8822, Dubai, United Arab Emirates


  1. RAKBANK Customer Care

Customers can call on Rakbank 24/7 customer care number for any kind of queries, feedback or complaint or can send a direct message via its social media channels. 

RAK Bank Customer Support

Contact Details

Contact Number (Inside UAE)

+9714 2130000

Contact Number (Outside UAE)

+9717 2064444

Email Address

contactus@rakbank.ae

Contact Form

https://rakbank.ae/wps/portal/header/contact-us

Chat Support (8 AM to 11 PM)

https://rakbank.ae/wps/portal/header/contact-us

Facebook Messenger

m.me/rakbank

Twitter Direct Message

https://twitter.com/RAKBANKlive

Instagram Message

https://www.instagram.com/rakbank/

Postal Address

P. O. Box 5300, UAE


  1. SAMBA Customer Care

If you have any queries, complaints or feedback to provide SAMBA bank, you can always contact the bank customer care executives using any of the methods mentioned.

SAMBA Customer Care Support

Contact Details

Contact Number (Inside UAE)

800 55000

Contact Number (Outside  UAE)

+97147091650

Email Address

uaeservice@samba.com

Fax Number

+971 4 7091122

Facebook Messenger

m.me/SambaBank/

Twitter Direct Message

https://twitter.com/sambabank

Postal Address

Samba Customer Care, P. O. Box 6038, Dubai, UAE.


  1. Sharjah Islamic Bank Customer Care

If you have any queries, complaints or feedback to provide Sharjah Islamic Bank, you can always contact the bank customer care executives using any of the methods mentioned below.

SIB Customer Support

Contact Details

Contact Number (From anywhere)

+97165999999

Email ID

sibonline@sib.ae

Contact Form

https://www.sib.ae/contact-us#.Xlot-5MzZQJ

Facebook Messenger

m.me/SharjahIslamicBank

Twitter

https://twitter.com/sharjahislamic


  1. Standard Chartered Customer Care

If you have any queries, complaints or feedback to provide Standard Chartered bank, you can always contact the bank customer care executives using any of the methods mentioned.

SCB Customer Support

Contact Details

Contact Number (from anywhere)

600 522 229

Live Chat

https://www.sc.com/ae/

Facebook Messenger

m.me/standardchartereduae/

Twitter

https://twitter.com/StanChartUAE

Instagram

https://www.instagram.com/stanchartuae


  1. United Arab Bank Customer Care

If you have any queries, complaints or feedback to provide United Arab Bank, you can always contact the bank customer care executives using any of the methods mentioned below.

UAB Customer Care Support

Contact Details

Contact Number (Within UAE)

+971600502030

Contact Number (Outside UAE)

+97126210090

Live Chat

Get an instant Response HERE

Call Back Form

Get a call back HERE

Facebook Messenger

m.me/UnitedArabBankUAE

Twitter Direct Message

https://twitter.com/arabbankgroup

Instagram Message

https://www.instagram.com/uabuae/

Thus, these were the contact details of the major banks of the country. We hope that this article was of help to you and provided you with the information that you required.